Trainings Required for all SUD Treatment Provider Staff
For trainings offered by both the PIHP and the improvingmipractices.org website, staff need to take only one of the trainings and maintain proof of training including certificates and quizzes where applicable.
SUD provider staff are to take the SUD/SA specific Recipient Rights trainings found on the Improving MI Practices website at https://www.improvingmipractices.org/
SUD provider staff are not to take the CMH/MH Recipient Rights class as some criteria and processes do not apply to the SUD population.
Use of the trainings in https://www.improvingmipractices.org/ requires registration. Registration and use of the site is free. Training completed on improvingmipractices.org may also provide credit hours for some staff licensure/certification.
Completion and maintenance of training requirements will be included in the PIHP monitoring of SUD Providers and required at the time of credentialing and re-credentialing.
Training Requirement | Quiz | Initial Requirements | Renewal Requirements |
|---|---|---|---|
Fetal Alcohol Syndrome Screening - Women's Specialty Services (WSS) Providers Only
*See Below | No | Within 90 days of hire | Every 2 years |
Communicable Disease | Yes | Prior to providing service | Annually |
SUD Recipient Rights | Yes | Prior to providing service | Annually |
Corporate Compliance | Yes | Within 90 days of hire | Every 2 years |
Limited English Proficiency | Yes | Within 90 days of hire | Every 2 years |
Due Process, Grievance, & Appeals
*There are 2 training types - see below for training documents.
| No - must complete attestation | Within 90 days of hire | Every 2 years |
Cultural Competence | Yes | Within 90 days of hire | Every 2 years |
Grievance and Appeals
Clinical/Service Decisions Training
Level 1 Training
This training is required for any staff in positions of approving/denying services or making UM decisions
Grievance & Appeals Clinical/Service Decisions
Zoom Video Recording
Grievance and Appeals Clinical/Service Decisions
Training Attestation
Grievance & Appeals Power Point
MDHHS Grievance & Appeals Technical Requirements PDF
Level 1 Training Forms
Notice of Adverse Benefit Determination
Request for Internal Appeal Form (Medicaid)
Request for Local Appeal Form (Non-Medicaid)
Notice of Receipt of Your Appeal/Grievance Request
Notice of Local Appeal Approval
Level 2 Training
This training is required for any staff not approving/denying services, nor in a UM role.
Grievance and Appeals Training
Fetal Alcohol Syndrome Screening
*There is not a state specific training for this. Providers are expected to train their staff on screening process and use of the screening tool, to ensure they know how to complete an FASD prescreen, and document that staff were trained.
MDHHS Fetal Alcohol Spectrum Disorders Information